Shipping and returns


Shipping

We use UPS or Bring as our primary delivery service providers, depending on your location. Once your order is ready for dispatch, you will receive a confirmation email with tracking information.

Please note that, due to unforeseen circumstances, occasional delays may occur. However, we strive to ensure your order arrives within 2–4 working days, depending on your destination.

Shipping Costs :

  • Within Denmark: €6 per order
  • Within EU: €20 per order
  • Outside EU: €35 per order


Customs & Duties

Customs duties, import taxes, and related fees are not included in our prices and may apply depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.

Nicklas Skovgaard is not responsible for any parcels returned due to unpaid customs charges. In such cases, no refunds will be issued.

For any delivery-related inquiries, please contact: office@nicklasskovgaard.com


Returns & refunds

In accordance with Danish law, items purchased from Nicklas Skovgaard may be returned within 14 days of receipt.

To be eligible for a return, the item must be:

  • Unused and in its original condition
  • Returned with all original packaging and tags attached

If you wish to initiate a return, please contact us at: hello@nicklasskovgaard.com

Once your return request is confirmed, please send the item to:

Nicklas Skovgaard

Ryesgade 106, Kælderen

2100 Copenhagen Ø

Denmark

The customer is responsible for return shipping costs and arranging the return shipment. Please retain proof of shipment and send the tracking number to hello@nicklasskovgaard.com as confirmation. Once your return is received, it will be carefully inspected. You will be notified via email whether the return has been accepted or rejected. If approved, the refund will be issued to the 

original payment method used for the purchase.


Non-Refundable Items

Garments made with special adjustments (e.g. size, color, or custom alterations) are not eligible for return or exchange.